Realizing that a laser solution would be an ideal alternative for your cleaning needs is only part of the process. The next step is finding a laser cleaning solutions provider that can support your needs, shares similar values, and is a partner that you can trust. As with any service provider, not all companies are the same. That’s why, to ensure the success of your cleaning project, you should look for these four things from your laser cleaning provider.
3 Things You Need From a Laser Cleaning Provider
1. EXPERIENCE & KNOWLEDGE
The laser cleaning process, as we know it today, is still relatively new. Less experience is rarely a good thing — especially in the laser cleaning industry. It’s crucial that your laser cleaning provider not only has the experience but the knowledge for how to adjust and design your laser system. Without these two things, your product risks being damaged. This risk is due to the use of cookie-cutter or off-the-shelf laser solutions that may not be right for your project.
In addition to our 20 years of experience, Adapt Laser has been trusted across the world to develop solutions to most cleaning problems. That’s because we understand how the lasers interact with the varying substrates and how to use the technologies available — or to create new technology — to deliver a solution to your problem. This testing begins in our on-site lab and is a crucial part of our custom laser development process. In fact, we won’t even suggest a laser system if we can’t guarantee it will return the results you need.
2. LASER QUALITY
When it comes to investing in a laser cleaning solution for your problem, you can’t afford to use the cheapest laser on the market. That’s because these types of products cut corners and may not be the right fit for your needs. Some lasers use parts that are not designed to last so you end up spending more money over time replacing an inevitable system failure. These lasers are typically developed from undetermined sources, so you never truly know where your solution is coming from.
We’ve partnered with cleanLASER for 20 years to ensure the development of our laser solutions are always completed with the highest quality of components and parts, and that each custom laser system is manufactured with German engineering. We’re proud of our partnership because we can trust that each laser solution is built to last and will pay for itself within a year of use. Due to the efficiency of our laser solutions and the quality of components, you can expect to operate at less than $1/hour for many years.
Investing in a laser solution isn’t just about receiving the solution. It’s the support that comes with it. But, some laser cleaning providers don’t offer the additional — if any — support necessary to ensure your laser system is running properly, or their support may take longer because they require you to send your systems overseas for repairs only to tell you that the system can’t be fixed or will require more money. This leads to spotty training, limited customer service availability, extended downtime, and — eventually — a disinterest in using your laser solution altogether. Having the proper support for your laser system means having the greatest chance of success, whether this is your first year using the solution or the fifth.
To ensure you have everything you need to get started, our team is dedicated to providing the training necessary to safely and effectively operate your laser solution. We also offer flexible in-person or remote support to ensure you get the help you need whenever you need it. We help businesses across the country — and sometimes internationally — with spare parts, remote support, and other virtual or in-person assistance.
WHATEVER YOUR NEEDS, ADAPT LASER HAS A SOLUTION FOR IT
Adapt Laser specializes in the know-how and application of laser cleaning solutions. We offer products with a range between 20 and 2,000 watts and provide training to ensure your employees can get the most from their laser cleaning solutions. We’ve equipped a variety of industries and companies with laser cleaning solutions — including military and defense for the US Air Force and Navy — and hundreds of organizations trust our state-of-the-art laser cleaning solutions.